Orders take 5-8 business days to deliver via standard shipping, depending on where it's going. 

**due to the overflow of volume with our carriers due to COVID-19, standard shipping can take up to 

9 business days and unfortunately, it is out of our hands.

Our warehouse ships Monday - Friday, 9am - 5pm EST and is closed Saturdays and Sundays.

Our warehouse does not ship on the following holidays: MLK Jr Day, President's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and annually 12/24-1/1.

Free standard shipping applies to domestic orders over $75 before taxes. It applies to our build-a-box & prepackaged gift boxes. Free bag applies to Build-A-Box only.

THE FINE PRINT: Our free shipping code does cannot be combined (stacked) with any other offers.

Orders over $75 are eligible for free shipping. Please note: our codes, deals, and offers are not stackable. If you qualify for free shipping, and discount codes will nullify that offer. To claim free shipping instead, simply delete any code applied to the order. Please double-check your recipient’s address(es). Any changes needed after an order is shipped incur a rerouting, restocking, and reshipment fee.

Before the Cruise ships in a white box with a stylish outer sleeve and a rope made into a sailor’s knot inside.

We never include receipts or inventory/packing slips inside any of our boxes, knowing that they are almost always a gift. In terms of prices, we don't alter any of our products by removing tags or crossing out labels - we want to keep the packaging beautiful and intact - but many of our products don't have price tags in the first place, and when they do, they are small and subtle. 

While we're always striving to keep shipping costs low, per-box shipping is an additional cost, except on boxes over $75. Please see FAQ above for reference.

We're here to help call carriers, companies and track down packages, but there is only so much we can do. If the delivery was unsuccessful due to customer error, most often an incorrectly inputted address, reach out to us and we're happy to assist.

We ship anywhere in the United States (yes you, Hawaii and Alaska!) as well as APO and FPO military addresses and all US territories. We ship anywhere the United States Postal Service delivers. Here are USPS directions to ship to APO addresses.Please note you MUST follow these directions for shipments to get delivered.

Unfortunately, we currently do not ship internationally. We apologize for any inconvenience.

Have them take a good look in and around their outside/the front backyard/foyer/and so forth. -- there's an awesome risk it is hiding someplace (trust us, it takes place all the time). If a box is brought according to your monitoring however the recipient didn't get it, our consumer care team will do the whole lot in our energy to find it with the aid of calling the carrier and even the intended delivery building to give you all of the records you need. past that, unluckily, that is an extraordinary state of affairs that is out of our control and may be as a consequence of any quantity of factors, consisting of the package deal being stolen or misplaced. We propose submitting a provider declare, and we might be happy to do the identical on our our end!

If you are in the Florida area, please contact us at Concierge@BeforetheCruise.com and we may be able to accommodate you.

Unfortunately, because we ship through the USPS we can not change a shipping address once the order has been shipped. 

Unfortunately, because we ship through the USPS we can not change a shipping address once the order has been shipped. 

Please see our multi-ship guide.

All sales are final.

Each gift box includes a card with a custom-designed note (Our customers do have the option to not include a card). You simply provide us with your message and we'll handle the rest. 

Most definitely, they do! We’re constantly innovating and updating our product portfolio to refresh existing boxes, and we're always coming up with new box ideas. 

All sales are final. We don't accept returns, exchanges or cancellations.

Absolutely! Use our BUILD-A-Box platform, and custom build the perfect gift beforethecruise.com/products/voyage-box.

Small, medium & large boxes. Box sizes are based on number of products in order.

Unfortunately, you'll have to pick one. None of our codes or discounts are stackable, including Free Shipping over $75.

All sales are final. No returns or exchanges.

We except order cancelations for up to 24 hours after order has been placed.

By creating an account or purchasing our products, you may be opted into receiving email messages. These messages could include changes to features of our service and additional email messages about our products, services, and promotions that we feel may be of interest to you. If you no longer wish to receive these types of promotional communications from us, you may (i) select the unsubscribe link which is present in each email, (ii) update your email preferences in account settings, or (iii) contact customer service at any time. Opting out may prevent you from receiving email messages regarding special offers, promotions, or other updates from Before the Cruise.

Personal Customer Information you provide - including your credit card information – to establish an account with us and to make purchases from us is secured using Shopify secured transactions services.